Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

International Orders

S'Berry Boutique currently does not ship internationally.


Since we want to get your order out quickly, we only include proofs if it is requested. It is important to ensure you type your customizations correctly to avoid any mistakes.


We currently offer 12-piece, 30-piece, and 252-piece puzzles. Our 12-piece puzzle measures 7.125"L x 5.25"W x 0.1", our 30-piece puzzle measures 9.5"L x 7.5"W x 0.1", and our 252- piece puzzle measures 13.5"L x 10"W x 0.1"

The 12-piece puzzle has an easy difficulty level, the 30-piece puzzle has a moderate difficulty level, and the 252-piece puzzle is extremely difficult. Please keep in mind that each person's difficulty level differs. To conceal the surprise, no images are included with the puzzle, so this is how we determine the level of difficulty. Please keep the recipient's age in mind when selecting the number of pieces in the puzzle.


Currently, S'Berry Boutique's processing time is 1 business day. This means it takes 1 business day for us to make your order and drop it off at the post office.