Shipping & Returns Policy

SHIPPING (Within the U.S.)

 

PROCESSING TIME (BEFORE SHIPPING)

1 business day (excludes weekends)

 

SHIPPING OPTIONS

USPS FIRST CLASS MAIL

2-6 business days (excludes weekends)

(approximate estimate only and not a guaranteed time-frame)

 

USPS PRIORITY MAIL

1-3 business days (excludes weekends)

(approximate estimate only and not a guaranteed time-frame)

 

USPS PRIORITY MAIL EXPRESS

1-2 business days (excludes weekends)

(USPS guarantees delivery in up to 2 business days or a partial money refund on shipping)

 

DISCLAIMER: S'Berry Boutique, LLC cannot guarantee the arrival of packages by a specific date due to the possibility of delays by the USPS. Once the USPS has the package in their hands, they can delay the shipment for reasons beyond our control. Please read our full shipping policy in our shop's 'Shipping' section. By purchasing, you agree to our whole store policies. Please get in touch with us if you have any questions.

 

S'Berry Boutique, LLC custom creates each order as we receive them. At checkout, you will be able to select your method of shipping. We recommend selecting a faster shipping method if you need your order to get to you faster. Please remember that shipping around any holiday can be very unpredictable, and shipping upgrades are recommended to ensure faster delivery times.

All orders will contain a tracking number. Please make sure to track your package to get a better estimate of knowing when it will arrive. We cannot refund or resend the item due to loss after confirmation of delivery. S'Berry Boutique, LLC won't be held responsible for items that the Postal Service has delivered and you didn't receive it. Please confirm your shipping address is correct before placing an order.

S'Berry Boutique, LLC won't be held responsible due to delays from weather-related and other natural disasters or events.

 ---------------------

SHIPPING INTERNATIONAL (Outside the U.S.) (DISCONTINUED AT THIS TIME)

 

PROCESSING TIME (BEFORE SHIPPING)

1 business day (excludes weekends)

 

*We offer international shipping on some items in our shop. All shipping time-frames are estimates only and not guaranteed time-frames.

 

USPS FIRST CLASS MAIL

2-3 business weeks (excludes weekends)

(approximate estimate only and not a guaranteed timeframe)

 

USPS PRIORITY MAIL

6-10 business days (excludes weekends)

(approximate estimate only and not a guaranteed timeframe)

 

USPS PRIORITY MAIL EXPRESS

3-5 business days (excludes weekends)

(USPS guarantees delivery in up to 5 business days)

 

IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees

 

DISCLAIMER: S'Berry Boutique, LLC cannot guarantee the arrival of packages by a specific date due to the possibility of delays by the USPS. Once the USPS has the package in their hands, they can delay the shipment for reasons beyond our control. Please read our full shipping policy in our shop's 'Shipping' section. By purchasing, you agree to our whole store policies. Please get in touch with us if you have any questions.

 

ADDITIONAL SHIPPING INFORMATION

S'Berry Boutique, LLC custom creates each order as we receive them. At checkout, you will be able to select your method of shipping. We recommend selecting a faster shipping method if you need your order to get to you faster. Please remember that shipping around any holiday can be very unpredictable, and shipping upgrades are recommended to ensure faster delivery times.

All orders will contain a tracking number. Please make sure to track your package to get a better estimate of knowing when it will arrive. We cannot refund or resend the item due to loss after confirmation of delivery. S'Berry Boutique, LLC won't be held responsible for items that the Postal Service has delivered and you didn't receive it. Please confirm your shipping address is correct before placing an order.

S'Berry Boutique, LLC won't be held responsible due to delays from weather-related and other natural disasters or events.

 ------

RETURNS

 

WHAT YOU CAN RETURN

Contact S'Berry Boutique, LLC immediately if your item arrived damaged/broken (photo proof is required of the product and all of its packaging, including the shipment box with the shipping label showing).
S'Berry Boutique, LLC will only accept returns within 14 days of delivery confirmation on items in new condition, with the original packaging and materials, including gift boxes. Below is a list of what items we won't accept for returns:


WHAT YOU CAN'T RETURN

Unfortunately, S'Berry Boutique, LLC is unable to accept certain items for return.

These include:

•Items which are no longer in new condition.
•Items which lack their original packaging, including gift boxes.
•Items which have been customized or altered to meet customer specifications, like special/custom orders, personalized orders with names, dates, etc.

•Bath and personal care items that have been opened (for health/hygiene reasons)

•Items which have been in the customer's possession for more than 14 days from the date the item was delivered.


WHAT YOU NEED TO KNOW IF YOUR ORDER IS ELIGIBLE FOR A RETURN/REFUND

•S'Berry Boutique, LLC is not responsible for items that aren't received after confirmation of delivery.
•Be sure to inspect your items promptly upon receipt. Contact S'Berry Boutique, LLC immediately if your item arrived damaged/broken (photo proof is required of the product and all of its packaging, including the shipment box).
•If the item is being returned for any reason other than damaged or you were unsatisfied with your purchase, the shipping fees related to the returned item are the customer's responsibility. This includes fees to return the item to our facility as well as fees related to shipping a replacement item to the customer, when applicable.
•We advise all customers to return their items via a carrier (like USPS, UPS or FedEx) that provides a tracking number. Return shipments which are lost in transit are not the responsibility of S'Berry Boutique, LLC.
•We inspect all returned items within 2-5 business days of receipt. Any item that is received in a condition which is not new or which does not include all of its original packaging, including gift boxes, will be returned to the customer or the fees for the missing items will be deducted from the refund.
•After the product's original condition has been verified, we will issue a refund, store credit or perform an exchange. Most refunds are processed within 5-10 business days of receipt.
•Refunds will be issued in the original form of payment.
•Unless the item is returned due to a damaged or you were unsatisfied with your purchase, the original shipping fees associated with your order will not be refunded.